Privacy Policy
Privacy Policy Overview
This Privacy Policy explains how Solar Ray Solutions ("Site," "we") collects, uses, and shares your Personal Information. It applies when you visit the site or make a purchase.
Collecting Personal Information
We collect information about your device, your interaction with the site, information needed to process purchases, and additional details if you contact customer support. Personal Information includes any data that can identify you.
Device Information
Examples of information collected include name, address, time zone, IP address, cookies, browsing behavior, viewed products, search terms, and site interactions.
Purpose: To ensure the site functions properly and to analyze and improve site performance.
How it's collected: Automatically via cookies, log files, web beacons, tags, and pixels.
Minors
Solar Ray Solutions does NOT knowingly collect data from children. Parents/guardians can request deletion of a child's data by contacting support.
Sharing Personal Information
Information may be shared with service providers to operate the business and fulfill orders and services. Information may also be shared to comply with laws and regulations, respond to legal requests (e.g., subpoenas, warrants), and protect company rights.
Behavioral Advertising
We use your data to provide targeted ads and marketing. Tools used include Google Analytics (to understand site usage). You can opt out of targeted ads through:
- Facebook Ads Settings
- Google Ads Settings
- Bing Ads Settings
- Digital Advertising Alliance opt-out portal
Using Personal Information
We use your data to offer products for sale, process and ship orders, and provide updates on products, services, and promotions.
Data Retention & Security
Personal Information is stored unless you request deletion. We do NOT store financial information. Data is kept in a secure, restricted database and protected using HTTPS encryption.
Selling Personal Information
Solar Ray Solutions does NOT sell Personal Information and complies with the California Consumer Privacy Act (CCPA).
Cookies
Cookies are small data files stored on your device. They are used for functionality, performance tracking, advertising, and social media features. Benefits include remembering preferences (e.g., login, region) and improving the browsing experience.
Managing Cookies
You can control cookies through browser settings, including options to block or delete cookies. Note that disabling cookies may affect site functionality and some features may not work properly.
Reporting & Analytics
Cookies may be session cookies (expire when browsing ends) or persistent cookies (remain until deleted or expired), with a typical lifespan of 30 minutes to 2 years. Blocking cookies may not fully stop data sharing with third parties. To fully opt out, follow the steps in the Behavioral Advertising section.
Do Not Track
The site does not respond to "Do Not Track" browser signals due to a lack of consistent industry standards.
Policy Changes
This Privacy Policy may be updated for operational, legal, or regulatory reasons.
Contact
For questions, corrections, or data requests, contact Solar Ray Solutions via email (as provided on the site).