Terms Of Service

Overview

• This website is operated by Solar Ray Solutions (“we,” “us,” “our”)
• By visiting or purchasing from the site, you agree to the Terms of Service
• Applies to all users, including:
  • Browsers, customers, vendors, merchants, employees, contributors
• Continued use of the site = acceptance of any updates or changes
• We may update these terms at any time
• The store is hosted on BigCommerce

Section 1 – Online Store Terms

• You must be the age of majority in your location (or have consent for minors)
• You may NOT:
  • Use products for illegal purposes
  • Violate laws (including copyright laws)
  • Transmit viruses or malicious code
• Site content:
  • For personal, non-commercial use only
  • Cannot be copied, modified, or used commercially without written permission
• Violations may result in:
  • Immediate termination of services
  • Possible legal action

Section 2 – General Conditions

• We may refuse service to anyone at any time
• Non-sensitive content may be transferred across networks unencrypted
• Credit card data is always encrypted
• You agree NOT to:
  • Copy, sell, or exploit any part of the service without permission

Section 3 – Information Accuracy

• Information may not always be:
  • Accurate
  • Complete
  • Current
• Content is for general information only
• Use of information is at your own risk
• We may update or modify content at any time

Section 4 – Service & Price Changes

• Prices may change without notice
• We may:
  • Modify or discontinue services at any time
• We are not liable for:
  • Price changes
  • Service interruptions or discontinuation

Section 5 – Products & Services

• Some products may:
  • Be online-only
  • Have limited quantities
• Product details:
  • Subject to change without notice
  • May vary in appearance (e.g., color display differences)
• We reserve the right to:
  • Limit sales by person, region, or quantity
  • Discontinue products at any time

Installation & Warranty Disclaimer

• Products must be installed by licensed, trained professionals
• Solar Ray Solutions does NOT guarantee:
  • Installation success
  • Safety
  • Code compliance
• All warranties (express or implied) are disclaimed, including:
  • Product fitness
  • Information accuracy
• Used/Grade B products:
  • May not include manufacturer warranties
  • Cannot have warranties extended by marketing materials
• Installation advice is:
  • For general education only
  • Not a substitute for professional expertise
• Customer agrees to:
  • Full indemnification of Solar Ray Solutions for installation-related issues
• We may file solar-related tax forms on your behalf depending on state laws

Section 6 – Billing & Account Information

• We may:
  • Refuse or cancel orders
  • Limit quantities per person, account, or address
• You must provide:
  • Accurate and current account and payment information
• We may contact you if:
  • Changes or cancellations occur

Section 7 – Optional Tools

• Third-party tools may be provided “as is”
• We:
  • Do not control or monitor these tools
  • Are not liable for their use
• Use of these tools is at your own risk

Section 8 – Third-Party Links

• Site may contain links to third-party websites
• We are NOT responsible for:
  • Their content
  • Accuracy
  • Transactions or damages
• Review third-party policies before engaging

Section 9 – User Submissions

• Any feedback or submissions you provide may be:
  • Used, edited, shared, or published without restriction
• We are not obligated to:
  • Keep submissions confidential
  • Provide compensation
• You agree NOT to submit content that:
  • Is unlawful, abusive, or harmful
  • Violates intellectual property rights
  • Contains malware or false identity info

Section 10 – Personal Information

• Personal data is governed by our Privacy Policy

Section 11 – Errors & Omissions

• Site may contain:
  • Errors, inaccuracies, or omissions
• We reserve the right to:
  • Correct or update information
  • Cancel orders if needed

Section 12 – Prohibited Uses

You may NOT use the site for:

• Illegal activities
• Violating laws or regulations
• Infringing intellectual property
• Harassment, discrimination, or abuse
• Spreading false or misleading information
• Uploading malicious code
• Data scraping or tracking others
• Spam, phishing, or fraudulent behavior
• Interfering with site security
• Violations may result in termination of access

Section 13 – Disclaimer of Warranties & Liability

• Service is provided “as is” and “as available”
• We do NOT guarantee:
  • Continuous or error-free service
  • Accuracy or reliability of results
• We are NOT liable for:
  • Losses, damages, or injuries
  • Lost profits, data, or revenue
• Liability is limited to the maximum extent allowed by law

Section 14 – Indemnification

• You agree to:
  • Defend and hold Solar Ray Solutions harmless
• Applies to claims arising from:
  • Your violation of terms
  • Your violation of laws or third-party rights

Section 15 – Orders & Processing

• Orders are processed first-come, first-served
• You will receive tracking info after shipment
• Check spam/junk folder if email is missing

Section 16 – Termination

• Terms remain in effect until terminated
• Either party may terminate at any time
• We may terminate access if you violate terms
• You remain responsible for outstanding balances

Section 17 – Entire Agreement

• These Terms represent the full agreement between you and Solar Ray Solutions
• Supersede any prior agreements
• Ambiguities are not interpreted against the drafting party

Section 18 – Governing Law

• Governed by the laws of the United States

Section 19 – Changes to Terms

• Terms may be updated at any time
• Continued use of the site = acceptance of changes

Section 20 – Contact

• Questions about Terms of Service:
  • support@solarraysolutions.com